What is your favorite kind of pen/pencil?

A BIC Cristal Black Ballpoint in my left hand, a Sharpie in my right. Using both to annotate everything in all caps, always.

Do you listen to music while you work? What kind?

Most of the time! Local Melbourne garage punk, post punk, sometimes a little R&B or electropop to mix it up. I often do a bit of Spotify link trading on Slack with my colleagues 🎶

Boba - yes or no?

I think Gareth summed it up with: “I told him once that I don’t like jelly. I don’t trust the way it moves.”

What do you do when you run out of creative energy?

I grab a coffee, and then sit back at my desk and try. After quite a few years of designing, I find that if I get into the position, muscle memory takes over and kick starts the energy flow again.

What is one thing that all Zendesk designers have in common?

Cool backpacks.

Tell us something about Zendesk that no one knows.

You’ll never work with a better group of people than at Zendesk.