What is your favorite pen/pencil?

Paper Mate Flair.

Do you listen to music while you work? What kind?

The music of meetings. Or Jenny Lewis.

What do you do when you run out of creative energy?

Call mom.

What’s been your proudest moment since joining Zendesk?

The opportunity to lead this amazing team of talented people

What’s the view from your desk?

A dog walker and 12 dogs.