What is your favorite kind of pen/pencil?

The Bic Z4 Roller is simply delightful to write with. It’s so inky.

Do you listen to music while you work? What kind?

Depending on my mood, I vacillate between ambient indie, a playlist I’ve been curating since 2003 called “Punk Rock Productivity” that basically just fast and loud, and Stevie Nicks music.

Boba - yes or no?

💯

What do you do when you run out of creative energy?

Rock climbing. Outdoors preferred, indoors acceptable.

If you could intern in another department or position at Zendesk, what would it be?

Advocacy! I love customer service and solving problems for people.

What’s been your proudest moment since joining Zendesk?

My team open-sourced our fully accessible design system, Garden.

What word or phrase do you most overuse at work?

I know this is shocking, but I have an opinion…