What is your favorite pen/pencil?
Fave pencil: Staedtler triplus micro 0.7mm mechanical pencil
Fave pen: Zebra pen mildliner
Do you listen to music while you work? What kind?
What do you do when you run out of creative energy?
I eat pastries, make a cuppa tea, tidy up my desk, read big heavy coffee table-y design books, and take a nap.
What is one thing that all designers have in common? // What is one thing that all Zendesk designers have in common?
A healthy amount of self-deprecation.
What word or phrase do you most overuse at work?